Most EasyClaw issues fall into a few buckets: Telegram delivery, plan or trial limits, integrations, or transient runtime errors. Work through this page before emailing support — if you still need help, use Support with what you tried and your account email.
Telegram: I do not see messages
- Re-run Connect Telegram from the dashboard; links and codes can expire.
- Confirm you did not block or mute the bot chat.
- Send plain text (not only stickers or media) to verify the thread is alive.
Runs blocked, trial, or subscription prompts
- Open Dashboard → Usage to see whether you are out of trial units or need an active subscription.
- Complete purchase on checkout if you intend to keep high-volume Telegram runs.
- If the message mentions a Pro-only feature, verify Starter vs Pro — HTTP fetch, inbound webhooks, and some monitoring paths require Pro.
Google Calendar or RSS
- Disconnect and reconnect Calendar from the dashboard; re-grant OAuth if Google revoked access. See Google Calendar for the full flow.
- For RSS, open the feed URL in a browser — if it 404s or requires login EasyClaw cannot fetch it anonymously.
- Re-read Integrations overview to confirm the automation is enabled.
HTTP fetch or inbound webhooks (Pro)
- Confirm the agent is on Pro — see Starter vs Pro.
- For inbound webhooks, verify you are sending POST, the URL is exact, and the token was not rotated.
- For HTTP fetch, test the endpoint with curl from your laptop — timeouts and large bodies fail fast by design.
“Temporarily unavailable” or model errors
- Wait a minute and retry once — provider or gateway blips happen.
- Check that a default model is selected in Dashboard → Config.
When to contact support
Reach out when you have a reproducible issue across multiple hours, billing does not match checkout, or you suspect account-level misconfiguration you cannot reset from the UI.
Related docs
Next step: if Telegram is the problem, start with Connect Telegram; if limits are the problem, read Starter vs Pro and your Usage page.